Building honest WhatsApp infrastructure for Indian commerce.
Wapi provides modern Indian enterprises with a direct, scalable, and zero-markup platform for the official Meta WhatsApp Cloud API.
Direct Answer: What is Wapi?
Wapi is an Indian WhatsApp Business Platform and official Meta Tech Provider that gives businesses a shared multi-agent inbox, broadcast campaign engine, and automated customer journey workflows connected directly to the Meta WhatsApp Cloud API. Unlike legacy BSP aggregators, Wapi charges a flat ₹999/month software subscription with zero markup on Meta conversation rates, allowing businesses to pay Meta directly in INR and claim 18% GST Input Tax Credit.
Core Architecture
Direct Meta Cloud API (Graph API v21.0+)
Pricing Model
Flat ₹999/mo (₹0 conversation markup)
Tax Compliance
Indian GST-compliant with 18% ITC claimable
Primary Market
India (D2C, Healthcare, Education, SMEs)
The mission: Ending predatory WhatsApp markups
When Meta launched the official WhatsApp Cloud API in 2022, they opened up wholesale messaging rates to everyone. Yet, most Indian software vendors kept charging hidden conversation surcharges of 20% to 150%, turning marketing and customer service into unpredictable budget drains.
Wapi was founded to create a radically transparent alternative: enterprise-grade campaign broadcasting, unlimited shared inbox seating, and intelligent trigger automations for one predictable monthly fee.
Your credit card or bank account is linked directly in your Meta Business Manager. You pay Meta directly and receive official GST tax invoices under SAC Code 998413.
Our Journey & Architecture Evolution
The Problem Identified
Indian MSMEs were paying 30% to 150% markups on top of Meta's wholesale conversation charges to legacy BSP aggregators, while losing 18% GST input tax credit due to overseas dollar billings.
Direct Cloud API Architecture
Wapi re-engineered the stack directly on Meta's official WhatsApp Cloud API, connecting customer Meta Business Accounts (WABA) straight to Meta's infrastructure with zero intermediary markups.
Enterprise Multi-Agent Platform
Deployed automated team inbox routing, campaign broadcast scaling at 50 msg/sec, and seamless webhook ingestion powering hundreds of D2C, education, and healthcare businesses across India.
Our Operating Principles
Built on transparency, engineering rigor, and deep respect for our customers' time and capital.
Zero Conversation Markup
We never take a cut of your WhatsApp conversation charges. Meta bills your payment method directly at official wholesale rates (Marketing ~₹0.86, Utility ~₹0.115). You receive official GST invoices with full 18% ITC eligibility.
Data Sovereignty & Privacy
Your customer lists, message templates, and chat histories belong exclusively to you. All access tokens and webhooks are encrypted at rest with AES-256 and transmitted exclusively via TLS 1.3.
Direct Meta Cloud API Speed
By bypassing legacy on-premise proxy servers, messages deliver with sub-second latency directly from Meta's global data centers with 99.9% uptime and zero throttling.
Unlimited Team Collaboration
Customer communication shouldn't be penalized with per-seat billing penalties. Every Wapi plan includes unlimited team agents and live routing so your entire team can serve customers.
Enterprise Security & Compliance
How Wapi handles sensitive customer records, WhatsApp access tokens, and transactional webhooks.
Official Meta Tech Provider
Registered Meta Tech Provider adhering strictly to the WhatsApp Business Terms of Service and Meta Platform Policy.
AES-256 Token Encryption
Permanent WhatsApp system user tokens and webhook signing secrets are encrypted at rest using industry-standard AES-256.
DPDP Act & Opt-Out Ready
Built-in STOP keyword unsubscribe handlers, audit logs, and customer data erasure workflows compliant with Indian privacy law.
Corporate & Contact Details
Entity Name
Wapi Technologies (India)
Platform Support
support@getwapi.shop
Meta API Version
WhatsApp Cloud API (Graph API v21.0+)
Regulatory Compliance
TRAI Telecom Regulations & Meta Business Messaging Policies
Ready to experience transparent WhatsApp messaging?
Connect your Meta Business Account in under 10 minutes and stop paying 30%+ markups on your customer conversations.